Salute’s Global Command Center services include: We can triage multi-event situations to ensure optimal priority and sequence of events, so small issues don’t become big crises. You retain full command and control, and benefit from the calm professionalism and astute crisis management judgement of our skilled personnel. We remotely monitor and dispatch techs to client-owned facilities as needed to ensure that standards and processes are met. We handle ticketing and dispatch functions according to your defined service levels to ensure timely resolution of site issues.įrom the Global Command Center, we coordinate data center management services and projects for all of our client-owned facilities. It’s a dedicated facility and resources to manage multiple remote facilities using the latest technology to monitor and escalate appropriately.
That's what our Global Command Center enables. The proliferation of remote unstaffed edge sites is driving demand for an approach that allows for data center technicians to manage the facility from afar – and at the same time, be available locally if necessary.
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